APH Gatwick reviews
We strongly encourage our customers to give feedback and share their experience of parking at Gatwick Airport. You can see all APH Gatwick reviews below. These reviews are submitted by verified customers after they have completed their trip, so you can be sure that they are genuine experiences of the car park.
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Read genuine APH Gatwick reviews submitted by our customers
Very good service. I will use them again.
February 18, 2019
I would like to say a big thank you to Lucy Cook & everyone at APH, when I pick up my car in the late evening I left a parcel in the toilet. It wasn't till we got home in the early hours that I realised I had left it behind. Luckily, when I phoned them up someone had handed it in, they took my details & within a couple of days it arrived home. So a BIG THANK YOU TO LUCY COOK & ALL AT APH
January 25, 2019
Fantastic, staff excellent, safe and secure parking. Shuttle bus takes you straight to terminal and there when you return. Brilliant, will definitely be using them again. No hassle, brilliant
January 23, 2019
Very impressive service. I will definitely use them again
January 10, 2019
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From booking through to collecting my vehicle, an effortless excellent seamless service. All communications and staff were more than helpful was amazed at how quickly everything was happened. Very well organized! Thank you very much and will definitely recommend / use again.
December 11, 2018
Always use APH, used them first in 2000 and not used anyone else but them, always so easy to check in and check out, it this time we booked a hotel as well and can’t believe what we got for the price would definitely recommend, we stayed at Crowne Plaza Felbridge Gatwick and would definitely book again.
September 23, 2018
Booked for 8 days then needed to change the booking to 7 days but inclusive of the days I was already booked but they wouldn't change the dates or cancel the booking. The woman in question said that I could not turn up a day late my space would not be there even though I paid. So I tried to cancel the Paypal payment via my bank which worked but they still invoiced Paypal so now I have to pay for a space that was not used and was supposed to be canceled as I had to make other reservations. The woman on customer service was very unhelpful. I wouldn't use this company again due to this experience.
September 10, 2018
My return flight to Gatwick was delayed and diverted by the airline for 11 hours. After 26 hours with no sleep, I went to pick up my car and was charged for being late. I had no issue with the charge, but had a massive issue with the employee who said not their issue, was rude and abrasive. Not a friendly firm.
August 22, 2018
Easy to drop car off, waiting 2 mins for bus to terminal, friendly helpful driver. Similar on way back, waited 1 min for bus, driver lifted our cases in.... Excellent service to get key and car back. Only downside is the distance from the airport but that's why the pricing is good.
August 19, 2018
Surprisingly very impressed - got a really good deal -half the price of on airport parking so was slightly worried but it was one of my better decisions. Easy directions and in fact as you use junction 10 of the M23 instead of the usual junction 9 there were no queues to get off the motorway coming south whereas on a Monday morning the queue to exit Junction 9 was long so I was relieved to whizz past! There was an easy check in and the coach left within a few minutes of us getting on. The pick up was also fine with just a 5 min wait and the driver even picked up the cases for us. Polite check in staff too and the car started so all in all I will certainly use APH again.
March 3, 2019